Nathan Bush: Hi guys. Before we get into today's show, I want to share an exciting new venture that I've started up with my friend Emily Hayden. Hi. Em and I are out to solve a very specific problem. E commerce talent. As we know, 2020 has been a bumper year for E comm, but it's not slowing down anytime soon. Competition will increase, tech will continue to innovate and customers will continue to change. But at the heart of it all, it's still good people and great teams.
Carolyn Breeze: Our goal is to connect e commerce talent to help job seekers, businesses and communities continue to grow. So if you're a job seeke looking for your next opportunity or a business owner looking for the best e commerce talent, get in touch. We're the people for E commerce talent.
Nathan Bush: Visit esweettalent.com that's e s u I t e talent.com to find out more. We look forward to speaking with you soon. Now let's get into today's episode. Welcome to the checkout. We catch up with previous guests of Add to cart where we ask them five quick questions to understand more about them and leave you with a little extra inspiration to get through your Friday. Today's checkout features Carolyn Breeze, who's the General Manager of GoCardless here in Australia. GoCardless makes it simple to collect recurring and one off payments from customers in Australia and worldwide. Carolyn has a brilliant view across E commerce with experience at ebay, Braintree and Vodafone which has led her to GoCardless today, as well as a number of board and advisory roles. All right, what is the weirdest thing you've ever bought online?
Carolyn Breeze: I would, it would actually be my daughter. When we, when I was working at ebay, we're doing some beta testing around a faster checkout where you're basically logged in all the time and everything was kind of cookie and you didn't have to put in your details. And she ordered 15 pairs of little Mermaid swimmers from China.
Nathan Bush: I was really confused by your answer initially because when I said what was the weirdest thing you bought online? You said your daughter. And I was like, all right, all right. Question number two. Who is your favorite retailer?
Carolyn Breeze: The iconic. It's an easy one. Big fan.
Nathan Bush: Which retail fad do you wish was history?
Carolyn Breeze: Retail fad do I wish was history? Oh my gosh. Oh, just. Oh God, this is a hard one. Which do I wish was history? You know what, I'm a marketer at heart and so one of the things I wish retailers would really do away with is, is like constant discounting. And let's go back to kind of value selling. It's almost in conflict of what we're trying to do as retailers and the subscription economy moving forward. Let's get back to value. Don't discount me. Deliver it, you know, that kind of thing. And just don't do any more ads. It's like 70%. 70%. 70%. Please stop.
Nathan Bush: Yep, 100%. Can you recommend a book or a podcast that our listeners should immediately get into?
Carolyn Breeze: A year without pants. You can get it affordable. Yeah, it's about working from home.
Nathan Bush: I feel like I've been living a month without pants, but I haven't gone a year. All right, finish this sentence. The future of retail is
Carolyn Breeze: micropayments.
Nathan Bush: Okay, nice. All right, so thank you so much, Carolyn, for coming on and sharing everything you have today. It's been really valuable. Where can people find out more about GoCardless and contact yourself?
Carolyn Breeze: Hey, jump on LinkedIn. I'm not good on Twitter. If anyone wants to give me a Twitter lesson over a one, I'd be happy to have that LinkedIn. But you can also go to GoCardless.com awesome.
Nathan Bush: Thank you very much.
Carolyn Breeze: Thank you so much for having me.
Nathan Bush: To hear more from Carolyn, jump back into episode 12, where we speak with Carolyn about how recurring and subscription models can make huge business impacts. She also discusses her dreams of a future with micropayments that are naturally embedded all throughout our day, and why she's never, ever gotten over her childhood obsession with Reebok pumps. Thanks for listening. And until next time, keep adding to cartoon.
