Andy Evans from humii | Checkout #237

Nathan Bush is a director at eCommerce talent agency, eSuite. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia’s Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.

Guest

Andy Evans

Software engineer, ex-IBM and Deloitte consultant and now co-founder at humii (www.humii.co) where we’re harnessing real human insights to help retailers move the needle on customer experience. Passionate about customer experience, building great teams, innovation through technology, and above all else - enjoying what I do.

You can contact Andy at LinkedIn

In this episode of Add To Cart, we checkout Andy Evans, Co-founder of humii, who combine cutting edge technology with real human analysis to evaluate a retailer’s customer experience and provide valuable insights. With around 200 retailers onboard including Rebel Sport, Lovisa and The Iconic, humii take the mystery out of nailing an amazing customer experience using over 150 metrics.

Questions answered in this episode include…

What is the weirdest thing you’ve ever bought online?
Who is your favourite retailer?
Which retail fad do you wish was history?
Can you recommend a book or podcast that our listeners should immediately get into?
Finish this sentence. The future of retail is…

This episode was brought to you by…