Holly talks customer personas, playing the pitch game and shopping anywhere
Chris talks design, global expansion and the tech to support it all
Today’s special episode explores personalisation and automation and is brought to you by Emarsys
Will and Rob talk customer expectations, fleet ownership and smart routing
Eric Siu shares lessons from more than 2500 episodes of his blockbuster podcast
Catherine shares how she’s taking on the hydration giants
Carla and Dave talk true profitability
Brendan gives us an ecommerce training workout
Jon talks data, content and why three is the magic number
Anthony talks loyalty, value and friction
Alex and Jordy share how to put customers first with Shopify POS Go + Terminal
Sonia talks nudges and sludges and reveals the science behind the decisions customers make every day
Dan talks app strategy, SMS marketing and babies with teeth!
George on art, tech and creative pivots
Karen on cultivating curiosity and leading teams
Shanya on circularity, self esteem and start ups
Andy shares his playful approach to elevating alcohol free beer
Josh talks inspiration, visualisation and transformation!
Iain shares the hacks to up your ecomm game
Danny shares the best of the best physical store experiences and how you can create them
