Justin Hillberg from Surfstitch | Checkout #084

Starting his career on the retail shop floor has paved the foundation for Justin’s customer centric approach to strategy development and leadership. Justin is passionate about delivering influential leadership and driving positive cultural change through collaborative strategy development. Over the past seven years, he has been leading the fast paced, high energy online business that is SurfStitch and has achieved a number of milestones resulting in a significant turnaround to profitability under challenging conditions including navigation of VA and the sale of the business in 2018.

As a people leader, he is honest, approachable, engaging and trustworthy and has found that he is able to unite teams around common goals and motivate individuals to produce their best, even in times of adversity. Through fostering effective teamwork, Justin is known for delivering results. He encourages open communication, interdepartmental collaboration and continuous improvement across all levels of the organisation.

You can contact Justin at LinkedIn

In this episode of Add To Cart, we checkout Justin Hillberg, Managing Director of Surfstitch. From being the innovative leaders and market darlings of the ASX, to going through voluntary administration and now back to profitability, Justin has led his team at Surfstitch through it all.

Questions answered in this episode include…

What is the weirdest thing you’ve ever bought online?
Who is your favourite retailer?
Which retail fad do you wish was history?
Can you recommend a book or podcast that our listeners should immediately get into?
Finish this sentence. The future of retail is…

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