The Future of eCommerce: Industry leaders’ predictions | #167

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Industry leaders take a trip into into the future of eCommerce and tell us what they find there

ep 167
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Nathan Bush is a director at eCommerce talent agency, eSuite. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia’s Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.

In this week’s special, mid-week episode of Add To Cart, we share a sneak peak of some of the content from eSuite’s eCommerce Accelerator student programme, which commenced on the 21st March 2022.  This bonus ep includes the answers to a question Nathan posed to ten leaders in eCommerce, ranging from leaders to retailers to agency folk to consultants to journalists. Some of them have even been on Add To Cart before. We wanted them to answer one simple question for our Accelerator students – “what excites you most about eCommerce in the next five years”.

As a bit of context, we have created the eCommerce Accelerator at eSuite to teach the foundations of eCommerce across strategy, marketing, technology, analytics, finance, supply chain and more. It’s a ten week program done 100% remote and designed to fit around work/life and general chaos. Our aim is to help upskill those at the start of their eCommerce journey, upskill those in retail who want to know more about eCommerce and help retail businesses build internal pipelines of eCommerce talent.

What you’re going to hear today is one of a number of Industry Voice videos that our students will have access to throughout the course. As well as these videos there will be ten two hour live lessons, over 20 cheat sheets and templates, a load of curated eCommerce resources and a community to connect with your peers. You never know where that alone will lead! We’re also lucky enough to partner with Shopify for some hands-on experience with the platform and you’ll leave with your entry level Google Analytics certification. 

“I wanna know what is the next normal?  What is going to be the epitome of exceptional eCommerce in the future?  I think that’s super exciting

Jo-Anne Hui Miller
Managing Editor, Inside Retail

“There is so much juice left to squeeze

Anthony Nappa
CEO & Co-founder, Oz Hair & Beauty

“Shopping for sneakers could involve flying through a forest and finding them behind waterfalls

Matt Newell
Partner & CEO, The General Store

Questions answered in this episode include
  • What excites you most about eCommerce in the next five years?


Angus McDonald – CEO, Barbeques Galore

Emily Haydon – Co-Founder & Director, eSuite

Anthony Nappa – CEO & Co-Founder, Oz Hair & Beauty

Ben Anderson – Head of eCommerce, Accent Group

Matt Newell – Partner & CEO, The General Store

Kate CollinsoneCommerce Consultant & Growth Marketer

Jason Andrew – Co-Founder & Director, SBO

Natalie Hintze – Head of eCommerce & Marketing, Mr Pool Man

Jo-Anne Hui-Miller – Managing Editor, Inside Retail

Rhys Furner – Head of Partnerships, Shopify Asia-Pacific

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