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Susan Martin from Smart In Planning | Checkout #159

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In this episode of Add To Cart, we checkout Susan Martin from Smart In Planning.  Have you ever wondered what the hell Merchandise Planners do? They are like the air filters of the retail world – everyone knows they are important but most don’t know what they actually do. Susan Martin is not just a […]

EP 159

In this episode of Add To Cart, we checkout Susan Martin from Smart In Planning.  Have you ever wondered what the hell Merchandise Planners do? They are like the air filters of the retail world – everyone knows they are important but most don’t know what they actually do. Susan Martin is not just a Merchandise Planner, but one of the best in the country with her experience at Cotton On, Best & Less and The Warehouse Group. Today, Susan is the CEO of Smart In Planning who consults leading retailers on how to optimise their inventory, and ultimately, their profitability.

Questions answered in this episode include…
  • What is the weirdest thing you’ve ever bought online? 
  • Who is your favourite retailer? 
  • Which retail fad do you wish was history?
  • Can you recommend a book or podcast that our listeners should immediately get into? 
  • Finish this sentence.  The future of retail is… 

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Nathan Bush
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Nathan Bush is the host of Add To Cart and the founder of the Add To Cart Community, a space where ecommerce leaders, managers and operators come together to share ideas, learn from each other and access practical resources. With a background in ecommerce and digital strategy, Nathan is known for cutting through the noise to surface insights that help teams build and grow better online businesses.

Guest

Over the course of her 25 year career, Susan has gained extensive experience at the Executive level, developing, integrating and managing the Planning function. She has held Senior positions across many Retail businesses, including leading the Merchandise Planning function for retail giant, The Cotton On Group. Now, as the CEO and Founder of SMART IN PLANNING, in seven short years she has worked with over 100 businesses and brands, with a combined annual turnover in excess of $20 Billion. Known as an expert in her field, her collaborative style and people skills are evidenced through a strong track record in attracting and retaining highly skilled Planning professionals, often through volatility; she always brings a stabilising influence and collaboration across functions. Susan’s passion for unlocking the potential of Merchandise Planning plays out through her vision to “change the face of planning”.

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Susan Martin from Smart In Planning | Checkout #159