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Why Resale and Rental Might Be Retail’s Next Growth Channel, with The Volte #602

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Bernadette Olivier, co-founder of The Volte and Seamlist, explains why resale and rental are unlocking one of the biggest untapped growth channels in ecommerce.

The Rise of Resale and Rental in Fashion

Bernadette Olivier has spent the last six years building one of the most interesting fashion marketplaces in Australia. As the co-founder of The Volte, a peer-to-peer fashion rental platform, she’s helped create a thriving ecosystem where thousands of women are renting out designer wardrobes and building businesses around them. Alongside that, she’s now building Seamlist, infrastructure that allows retailers to track, authenticate and even earn royalties when their products are resold or rented across the secondary market.

The founders behind The Volte, a marketplace helping power the rise of fashion resale and rental in Australia
The founders behind The Volte, a marketplace helping power the rise of fashion resale and rental in Australia

In today’s episode, Bernadette joins Bushy to unpack what the rise of resale and rental really means for retailers. While many brands have historically treated the secondary market as a threat, Bernadette argues the opposite: resale and rental could become one of retail’s most powerful growth channels. From the economics of peer-to-peer rental to digital product passports, circular commerce, AI search and the surprising demand for brands like Cotton On on the resale market, this conversation explores how retailers might finally start monetising the full lifecycle of their products.


Today, we’re discussing…

  • How The Volte built a peer-to-peer fashion rental marketplace with over 5,000 lenders
  • Why resale and rental don’t cannibalise retail; they expand it
  • The surprising scale of the secondary market for high-street brands like Cotton On
  • How Seamlist enables retailers to earn royalties when products are resold or rented
  • Why digital product passports could transform authentication, resale and compliance
  • How AI could finally unlock scale for the rental economy
  • Why Bernadette believes your product is actually a marketing channel

Chapters

0:00 – Setting The Circular Fashion Stage
5:05 – Peer-To-Peer VS B2C
7:52 – Empowering Super Lenders: Building a Cottage Industry
10:49 – Introducing Seamless: Resale Infrastructure
12:47 – Blockchain and Digital Passports: The Future of Fashion
17:49 – Consumer Behaviour: The Shift Towards Resale
20:09 – Quality, Value and Sustainability
29:28 – The Impact of AI on Rental and Resale
32:35 – Retail Partnership and Consumer Engagement
38:02 – Achieving Profitability
42:05 – The Role of Expertise in Fashion Retail


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Nathan Bush
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Nathan Bush is the host of Add To Cart and the founder of the Add To Cart Community, a space where ecommerce leaders, managers and operators come together to share ideas, learn from each other and access practical resources. With a background in ecommerce and digital strategy, Nathan is known for cutting through the noise to surface insights that help teams build and grow better online businesses.

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