Search

Obsess Over the Details, Win the Customers: Bon Maxie’s Clare Spelta on Smart Ecommerce Growth | #561

Play episode

Founder and CEO of Bon Maxie shares how she grew from hand-drilling earring holders in her garage to building a design-obsessed, customer-loved ecommerce brand.

Clare Spelta, Founder and CEO of Bon Maxie, has spent the past decade turning everyday frustrations into clever, functional designs. What started as a side project on maternity leave has grown into a multi-million dollar accessories brand with a cult-like following. Known for her obsessive eye for product detail and her honest, playful brand voice, Clare has carved out a unique space in the ecommerce world.

In today’s Add To Cart episode, Clare sits down with Bushy to reflect on Bon Maxie’s 10-year journey, from the early days of handcrafting in a sawdust-filled garage to manufacturing internationally. She explains how she’s built a customer-first brand while also shaping her business to suit her family’s needs, rejecting the traditional idea of what a “big” business should look like.

Bon Maxie, founded and directed by Clare Spelta, was born 10 years ago out of maternity leave boredom.

Today, we’re discussing…

  • How Clare transformed a jewellery storage frustration into Bon Maxie’s first cult product, and what it took to move from hand-drilled plywood to scaled manufacturing.
  • The obsessive product design philosophy behind Bon Maxie’s bags, wallets, and organisers: from strap lengths to zipper strength.
  • The reality of outsourcing production overseas: quality control, communication challenges, and why understanding the process before you delegate is critical.
  • How Bon Maxie built a fiercely loyal community through authenticity, from late-night pizza box photoshoots to Betty White gifs in Facebook ads.
  • Why Clare believes messy, radically honest marketing cuts through more than polished perfection in today’s ecommerce landscape.
  • The shift from serving repeat customers to acquiring new ones, and how Clare adjusted her ad strategy, content, and product range to match.
  • Redefining success: what it means to grow a business on your own terms, balance family priorities, and design a lifestyle that works rather than chasing traditional scale.

0:00 Meet Claire and Bon Maxie
4:50 From Maternity Leave to Business
10:00 Manufacturing Challenges
15:20 Non-Negotiable Quality Control
17:52 Testing With Real Life Use
22:10 Capturing Product Content Effectively
28:30 Innovating with Content Creation
31:20 Building Effective Bundles for Customers
37:52 Designing Business Around Life
42:20 Takeaways And Closing


Before you leave…

Come behind the scenes with Add To Cart Community! Join our crew of ecommerce operators chasing growth, sharing wins, and staying sharp with deep dives, live events and no-BS inspiration.


Hosted by

Nathan Bush is a director at eCommerce talent agency, eSuite. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia’s Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.

Add To Cart newsletter