Ep 470 · 10 min · Fri 29 Nov 2024

Keira Rumble from Krumbled Foods | Checkout

What does it take to run multiple thriving brands? Keira Rumble of Krumbled Foods talks becoming a better leader, balancing creativity with growth and staying ahead while juggling it all.

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In this episode

In this episode of Checkout, we chat with Keira Rumble, founder of Krumbled Foods and the driving force behind multiple successful wellness brands, including Beauty Bites, Mini + Me, and Habitual Beauty. Keira shares her journey through the highs and challenges of running multiple brands, from the wildest purchase she’s made for content creation, to the tools that help her stay on top of her game. She also chats about the evolution of leadership, the importance of managing time and how hands-on strategy has transformed her business for the better.

In the Name of Content: Why Keira Bought Toddler’s Forklift

In the world of e-commerce, you sometimes need to make strange purchases to create compelling content. For Keira Rumble, her weirdest online buy was a child-sized forklift to create some content. While providing an awesome addition to her content toolbox, the mini fork-lift turned out to be more than she bargained for. 

What was supposed to be a playful photoshoot prop quickly turned into a mini-disaster. “We didn’t realise that it actually drove,” she laughed. “My toddler pressed the accelerator button and nearly ran over my daughter who is one.” As Keira puts it, “The things that we buy for content are very questionable sometimes.”

It’s a reminder that when you’re building a brand, you have to be prepared for the unexpected—whether that’s a toddler nearly running someone over, or a shoot taking an entirely different direction. Flexibility and a sense of humour are just as important as the content itself, and sometimes the behind-the-scenes moments are the ones that resonate the most with your audience.

Goldie + Ace: Lessons in Partnerships and Licensing

Even as a successful business owner, Keira continues to look to other brands for inspiration, and one that recently caught her eye is Goldie + Ace, an Australian children’s clothing brand known for its clever use of licensing. “They do really good licensing of clothing, and I’ve been suckered in massively,” Keira said with admiration. Licensing is something she’s exploring for her own brands, and watching Goldie + Ace has opened her eyes to its potential.

Goldie + Ace uses licensing to not only expand their product range but also grow their social presence.

They’ve just grown their social following so much lately, and the ability to drop so many new launches has…hooked me every single time.

Keira finds it fascinating how they’ve been able to build a loyal customer base by consistently offering fresh, unique products. 

We need to remember that creativity and smart partnerships can take a brand to the next level. Whether through licensing or collaboration, there’s always an opportunity to attract new customers by offering something new and exciting.

Milanote: The Visual Tool That Powers Krumbled

When juggling three brands and a lean team organisation is critical. For Keira, the tool that keeps everything on track is Milanote, a visual project management platform. “It’s a web-based app, and because I’m very much a visual learner, you can create your own boards,” Keira explained. She uses Milanote to organise everything from upcoming sales campaigns to photoshoot plans. A perfect solution for those visual organisers out there.

Whether it’s planning a product launch or briefing the team on new content, Milanote helps Keira turn her ideas into actionable plans.

It’s like a mood board meets Pinterest, but you can add notes next to it.

 This functionality allows her to not only create visually compelling briefs but also ensure her team is clear on each project’s details. For those managing multiple brands, Milanote empowers creativity, while ensuring nothing falls through the cracks.

Buy Back Time: The Book Helping Keira Find Balance

Keira’s go-to book at the moment is Buy Back Your Time, a guide designed to help entrepreneurs reclaim control over their schedules and improve efficiency. “It’s a really good book… ironically, I haven’t finished it because I am trying to find the time,” Keira said with a laugh. In the fast-paced world of e-commerce, time management can make or break your ability to scale, and this book is packed with practical strategies to help business owners prioritise their time and focus on what truly matters.

For Keira, it’s about learning how to delegate and free up her schedule to focus on the big-picture tasks that will drive her brands forward. “I keep saying I don’t have enough time, but I do have enough time. It’s just about trying to be smarter in terms of how I prioritise my day,” she reflected. It’s a reminder for any entrepreneur that taking a step back and reassessing how you spend your time can lead to better outcomes—both professionally and personally.

Becoming a Better Leader: The Importance of Team Management

Even though Keira has built a thriving business empire, one of her biggest challenges has been learning how to manage a growing team. “I’m trying to understand how to be a leader and how to be a boss,” she admitted, revealing that this part of her journey is still a work in progress. To help navigate the complexities of leadership, Keira turned to the HBDI brain analysis, a tool that helps her understand her team’s strengths and working styles.

Keira herself scored highly in creativity, but she discovered that her ability to quickly implement tasks is lower, “My output in terms of what I can and can’t do quickly and efficiently is quite low”. This insight has helped her better understand her own role within the company and has allowed her to make smarter decisions when delegating tasks.

Keira’s insights remind us that becoming a great leader doesn’t happen overnight. It’s about constantly learning, understanding your team and figuring out how to best support them as they grow alongside your business.

Scaling with Purpose and Adaptability

Keira’s journey illustrates the power of staying flexible while scaling a business. From managing her ads to understanding her team’s dynamics, her hands-on approach highlights the importance of always on learning. Whether through experimenting with new tools or finding balance in her leadership style, Keira’s willingness to adapt shows us that growth is about more than just scaling quickly—it’s about doing so with purpose. To succeed in scaling, entrepreneurs must stay open to new ideas, take control where needed and remain laser-focused on long-term goals.

The Checkout is a short snippet of our conversations.

Read the full transcript Auto-generated

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[Voiceover]: welcome to the Checkout. We catch up with previous add to cart guests and ask them five quick questions to get to know them better and leave you with a little extra inspiration to get through your Friday.

[Ad]: Here's your host, Bushy Today's checkout features Kyra Rumble, the mastermind behind Crumbled Group. Crumbled Group is the umbrella for a number of brands including Crumbled Foods, Habitual Beauty, Beauty Bites and the most recent Minnie and Me. Manufactured in House, sold D2C as well as through partners such as Chemist Warehouse, Adore Beauty and Sephora. Kira has built an entrepreneurial empire from her kitchen, turning a personal health journey into a thriving business or businesses. In this app we hear about the wildest thing she's bought for content.

Nathan Bush: Hint. It involves a child sized forklift.

[Ad]: She tells us the tech she can't live without and how she juggles three brands while juggling a young family and taking care of herself.

Nathan Bush: Kira, welcome to the Checkout. We've had a great conversation talking about your three brands in the Crumbled Group and your amazing journey so far from from everything you've done and the lessons that you've learned from taking advertising in house, doing your own manufacturing and working with retailers including Sephora and Adore Beauty and Chemist Warehouse. Really shaking up the game. Which has been awesome to hear. But I've got five quick questions for you. Number one, what is the weirdest thing that you've ever bought online?

Keira Rumble: Probably the child forklift that I had to buy for content that my toddlers drove and then we didn't realize that it actually drove when he my toddler pressed the accelerator button and nearly ran over my daughter who is one

Nathan Bush: would have made good content.

Keira Rumble: Yes. But I was the one that was standing in front of the forklift with the camera. So yeah, that was a really interesting purchase that the things that we buy for content is just. Yeah, very questionable sometimes get a few

Nathan Bush: Forklift driver licenses for the family and away you go.

Keira Rumble: Yeah.

Nathan Bush: Capacity issue solved. Number two, which retailer has most inspired you recently?

Keira Rumble: Because I obviously have small children, I get served ads for clothing. And one clothing company called Goldie and Ace, they do really good licensing of clothing. So I've been suckered in massively and licensing is something that we're definitely exploring. Exploring for one of the brands. So I really am fascinated with how they've done that and they've just grown their social following so much lately and the ability to drop so many drops and so many new launches lately has just been. Yeah, they've hooked me every single time.

Nathan Bush: That's cool. We were talking in the main episode around the work that you've been doing with E Commerce Equation and some of the other founders that you've been able to meet and meet there. Have there been any connections that you've made through that group that really stuck with you?

Keira Rumble: Oh, there's been so many. The girls, Karina Irby, I love everything that she does. The lust minerals, even just brands like a small beautiful brand called Anchor and Arrow that do these beautiful clothing for kids that she's on the northern beaches. There's just. There's so many brands in there that it's just. Yeah, every brand that I know really love it. So. Yeah, so many brands.

Nathan Bush: That's awesome. All right, number three, name a piece of tech that you or your e commerce business couldn't live without.

Keira Rumble: A tech that I have recently discovered for Black Friday last year was Milanote. So it is a web based app. It also has an app and I don't really use the app and it's really great because I'm very much a visual learner. So you kind of can create your own boards. And I use this to create our sales identity or you know, we've got a shoot coming up. So I use everything and visualize it. So that's been really helpful. And the team are very visual learners too. So yeah, we really, really rate that.

Nathan Bush: So it's like mood boards.

Keira Rumble: It's like a mood board meets Pinterest, but you can add notes next to it. So when I'm trying to brief the girls in for different types of content, I'll write notes or say, okay, I really liked what we did here, but this didn't convert as well. So let's try and do this sort of angle. So it's a really great way to visualize and map out things.

Nathan Bush: That's cool. Beats a stale Microsoft Word template any day, right? Yeah, that was Milanote.

Keira Rumble: Milanote. Yeah.

Nathan Bush: Cool. Lovely. Thank you. Great share. Can you recommend a book or a podcast that our listeners should immediately get into?

Keira Rumble: Well, this is a book that is very relevant to our main episode. It's called Buyback Time. Ironically, haven't finished because I am trying to find the time, but it's a really good book.

[Ad]: Okay, and what's it. What drew you to that?

Keira Rumble: Obviously I was recommended recommended it and because I keep on, you know, saying I don't have enough time, but I do have enough time. It's just about trying to be smarter in terms of how I prioritize my day.

Nathan Bush: Okay. When you do find yourself with a lot more time in your journey, you talked about you need to write a book from all the lessons that you've learned in business. Do you think you would ever do that?

Keira Rumble: Yeah, definitely. I actually have a book that's nothing to do with business that will be launching in two years because, yeah, books take forever to write and publish. So I've learned. Can't say yet, but it's very much within the space of what I do. But yeah, I would love to. I would love to. I think I need just a little bit more experience under my belt, but definitely a book on, you know, definitely not what not to do.

Nathan Bush: Love it. All right, last question I've got for you, Kira. What is your biggest challenge today? I feel like I know the answer.

Keira Rumble: Maybe I shouldn't answer Time.

Nathan Bush: Apart from time, what is your biggest challenge?

Keira Rumble: One of the biggest things that I have been struggling with since becoming a leader and having more staff is trying to understand how to be a leader and how to be a boss. And so one thing that I've actually started to do is do an analysis of all of my staff's brain and doing the HBDI brain analysis to try and learn where our strengths are. And so I've got a really, really high creative brain, but then also very much I make my decisions based on numbers and analytics. My output in terms of my what I can and can't do quickly and efficiently is quite low.

Nathan Bush: What do you mean by that? Sorry?

Keira Rumble: Well, so my green brain, so I'm not. I can't implement things. And I think that takes it back to my ADHD brain. So my EA is very, very green. And so she is. She takes what I need and does it for me.

Nathan Bush: Gotcha.

Keira Rumble: And so I think learning and having that understanding about how my team's brains work allows me to be a better understanding boss. So one of the girls, when she's going through something emotional, something stressful. Her creativity slightly dips. And so it's about how. How can I best support her during, you know, whatever she's going through? And it's about having that communication. And I think, yeah. Trying to understand how staff work is a really huge thing. And it's what half my day is.

Nathan Bush: It's such a good exercise to do.

[Ad]: And it does generalize a little bit,

Nathan Bush: but usually it gets it pretty right. Like, I remember doing it, gosh, back when I was in corporate and I was super high red, so everything to me was just task driven. Just get stuff done, tick, tick, tick. And just doing that exercise with my team made me realize how much this is gonna. My wife would agree with this. How much emotional support was lacking. You know what I mean? So it's about. Actually the tasks then aren't that important. It's the support.

[Ad]: So to me, that was a big

Nathan Bush: slap across the face.

Keira Rumble: Yes. That's like Anthony's. Yeah. When he's stressed, he flatlines on the personal sort of side of things. But, you know, doing that educational and that understanding then allows me to go and tell the girls downstairs or the guys downstairs, hey, when he's stressed or we've got a deadline, he'll walk straight past you and won't say hello. That's nothing to do with you. That's just him.

Nathan Bush: Yeah, yeah, yeah, yeah. It's just a great exercise to do just to kind of realign the team. So I'm glad you brought that up. Thank you so much, Kira. It's been lovely chatting with you. Thank you for joining us on the checkout.

Keira Rumble: Thanks so much.

[Ad]: To hear our full chat of Kira's story, jump back into episode 452, where Kira talks about turning personal health challenges into booming businesses. She gives us the lowdown on what happened in some of the legal battles that has been one of the major challenges for her and her business and talks about how she's built brands from scratch. It's a really inspiring look at what it takes to grow a business from the ground up while staying true to your vision. Thanks for listening. And until next time, keep adding to cartoon.

Tagged

  • Founder Story
  • Leadership and Culture
  • Brand and Storytelling
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