Recorded when Nathan and Matt met up at ‘Retail Live’, (pre Covid 19) the discussion explores the most effective customer research methods (and when not to trust them), what kind of experiences make a real impact and the unique strengths of physical...
In this episode of Add To Cart, we are joined by Mike Doyle from Brisbane Airport Corporation. With foot traffic in the airport down by 96% due to COVID 19 flying restrictions, Mike and his team stepped into unfamiliar territory and built an...
Ata Gokyildirim, from leading fraud prevention technology company Forter, shares his unique approach to tackling the multi-billion dollar problem that is fraud in retail. He discusses the customer journey and how it can be exploited, how fraud...