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AuthorJustin Williams

With an impressive background in retail tech, Justin Williams is a born innovator. After spearheading major projects at SAP with some of the biggest names in the industry, Justin transitioned into the startup world, working across last-mile delivery and AI-driven retail solutions. Now, as Chief Customer Officer at black.ai, he helps big name retailers like Woolworths and Walmart enhance store security, unlock real-time customer insights and optimise the in-store experience using cutting-edge AI technology. A proud father of three and passionate cyclist, Justin loves teaming to win tough challenges.