Justin Williams explains how black.ai is reshaping retail, turning CCTV into powerful tools for real-time customer insights.
AuthorJustin Williams
With an impressive background in retail tech, Justin Williams is a born innovator. After spearheading major projects at SAP with some of the biggest names in the industry, Justin transitioned into the startup world, working across last-mile delivery and AI-driven retail solutions. Now, as Chief Customer Officer at black.ai, he helps big name retailers like Woolworths and Walmart enhance store security, unlock real-time customer insights and optimise the in-store experience using cutting-edge AI technology. A proud father of three and passionate cyclist, Justin loves teaming to win tough challenges.