Darren Kawalsky has over 25 years of experience spanning startups, scaleups, through to multi-billion-dollar global corporations. As a 3x Founder, Corporate Executive, & Advisor, he has a unique 360 degree perspective, with deep expertise across Retail, eCommerce (B2C & B2B), FMCG, Consulting, Logistics, Technology & AI. During his career, he’s worked closely with some of the largest, high-profile, elusive & fastest growing brands like Amazon, eBay, LVMH Group, JD.com, Samsonite, Kogan, IKEA & many more.
From go-to tech, to the brands that inspire him, Darren explains why great delivery isn’t just about speed—it’s about building a seamless experience that keeps customers coming back.
Darren Kawalsky from Deliver in Person and Hawk Steele from Starshipit explain the power behind last-mile delivery as a loyalty tool, helping brands turn every delivery into a memorable customer experience.