In this episode of Add To Cart, we are joined by Customer Experience expert Danny Phillips, Co-founder of the CX platform Omneo and agency Arkade.Danny’s business focuses on retention rather than acquisition and in this episode, we’ll...
AuthorDanny Phillips
Danny is the Co-founder of the CX platform Omneo and Customer Experience agency Arkade – a Shopify Plus Partner. During this time he has contributed to informing the next generation of CX practitioners by speaking at RMIT University, New Zealand Trade and Enterprise, The General Assembly, and many industry events.
These days he’s working on CX strategy with established businesses like APG & Co, PAS Group, Glue Store, MJBale, Decjuba and Treasury Wines (even Danish Department store Magasin du Nord) – plus up-and-coming brands like Academy Brand, MAAP and Francesca.