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💭 “The companies retaining the most customers were growing the slowest.”

Yep. You read that right.

James Hurman explains why retention isn’t the growth lever ecommerce thinks it is, and what brands should focus on instead if they want to scale in 2026.

🎙️ Episode #582 now live.
Spotify | Apple Podcast | YouTube ...

Dave Thompson built Run Remote to flip the old BPO model: no middlemen, no hidden margins, just top-tier overseas talent that feels like part of your team.

A fresh model for ecommerce founders scaling smarter 📈💥

🎧 Episode #580 now live!
Spotify | Apple Podcast | YouTube ...

🧠 “Think of Keeyu like an immune system for your ecommerce ops.”

No drama. No tickets. No firefighting. Just silent protection that keeps your CX clean (and your customers loyal).

🎧 Full ep with Jevon Le Roux, CEO of Keeyu, live now. ...

Your product team has an idea of how a garment should fit.
Your customers often have a completely different one 😬

Magic Fit bridges that gap: finally giving shoppers size recommendations based on how they actually want to wear the product, not just how it was designed ✅

🧵 Better sizing. Fewer returns. Happier customers.
🎧 Episode #576 with Magic Fit’s Zoltan Csaki live now. ...